Pawtrait - Museum-Quality Matte Paper

• Place your order: upload the photo you want our designers to draw digitally and select the size of your product.
• Art preview (1–4 days): you’ll receive a preview directly in your inbox.
• Unlimited revisions: request as many changes as needed until your design is perfect.
• Production (1–3 days): once approved, your order is produced locally in the U.S., Australia, or even Europe, depending on your location.
• Shipping: shipping details can be found in our Shipping Policy.
  
  Want it faster? Use our First In Line service to speed up the design process and choose Express or Priority shipping at checkout for quicker delivery.

Design Preview (1–4 days): After placing your order, you’ll receive a preview directly in your inbox within 1 to 4 days.

Production (1–3 days): Once approved, production takes 1 to 3 days to complete.

Shipping (1–4 days): After production, your order is packaged and shipped. Delivery usually takes 1 to 4 days, with faster options available at checkout.

Want it faster? Use our First In Line service to speed up the design process and choose Express or Priority shipping at checkout for quicker delivery.

All timeframes refer to business days.

Due to the nature of the work our designer will create digitally, we don’t provide previews before an order is placed. However, we offer revisions and only ship the product once you’ve fully approved the design, ensuring it meets 100% of your expectations.

Need help choosing the perfect photo? We’ll be happy to assist and make sure everything goes smoothly! Just contact us at hello@bonnata.store.

It depends on your purchase. In this case, if you buy the Pawtrait - Museum-Quality Matte Paper, you’ll receive only the portrait, carefully packaged and protected, but you’ll need to purchase the frame separately. If you buy the Pawtrait - Museum-Quality Matte Paper Wooden Framed, it will come with the frame you selected during the ordering process.

No, we create much more! Our talented team has produced custom artwork featuring couples, families, pets, cars, landscapes, and much more. If you have a special request, don’t hesitate to contact us at hello@bonnata.store — we’re always excited to bring your unique vision to life. Your feedback always helps us improve our store and offer even more personalized services.

You can contact us at hello@bonnata.store, and we’ll do our best to respond to your request within 24 hours.